FAQ’s

MugArt provides Cash On Delivery services nationwide.

If its a gift and you dont want the recipient to pay for parcel. You can pay in advance through bank to bank transfer or easy paisa.

MugArt provides the fastest and hassle free replacement policy.

Any defect found in the product/design has to be informed via email on care@mugart.pk or facebook messages within 3 days of product delivery

Our team will contact regarding issue and if founds true the replacement will be dispatched within 2 working days

No, it is not mandatory but only optional to make an account for placing order. You can checkout as a guest and order will be processed. If you become a member, it will have additional benefits which will be informed to the members on time to time basis.

  • When you make an account with us your address & contact information get saved with us and next time you log in to shop you dont need to enter all the personal details again. Which saves time for your all later purchases.
  • Get discount coupons on special occasions

Please be assured that the personal information of the users is kept private and not shared with third party at any point.

All the orders are dispatched within 1 working day.

The delivery time varies for different cities and depends on actual transportation & delivery circumstances.

Most of the orders delivered within 3-4 working days

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